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Introduction
Fiore Ltd. acknowledges and respects the clients’ right to data privacy and is committed to keeping secure all data obtained through https://fiore-tours.com.
Fiore Ltd. shall obtain, process and store your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other existing regulations. No personal data shall be forwarded to third parties or sent to third countries, unless it is necessary for the realization of the agreed services (e.g. accommodation, airlines, transportation, insurance).
Your further use of https://fiore-tours.com will denote acceptance of all the following terms and conditions.
Use of personal data
Fiore Ltd. shall obtain and use only the personal data you provided voluntarily, whether by sending a message through our website (in which case the following personal data shall be used: name, surname and e-mail address), or by filling in the questionnaire (in which case the following personal data shall be used: name and surname, address, city of residence, e-mail address, age, health condition), or by using the https://fiore-tours.com website.
The obtained personal data shall be stored in electronic form, and all the appropriate technical and organizational measures shall be applied to prevent any personal data breaches. The e-mails containing your personal data that Fiore Ltd. receives shall be used only for the purpose of meeting your requirements.
Booking
For the purpose of booking multi-day packages, trips, transport services or other services provided by Fiore Ltd., we shall require personal data of the booking holder, who has to be of age (e.g. name, address, telephone/mobile, etc.), and data of other service user(s) (e.g. name, date of birth). Only the data essential for the realization of service(s) shall be made available exclusively to our partners for the realization of packages, trips, accommodation, transportation or other agreed services.
Cookies
Cookies allow Fiore Ltd. to collect statistical data on user behavior on https://fiore-tours.com (e.g. how much time users spend on various parts of the website), which Internet browser (e.g. Internet Explorer, Opera, Safari, Google Chrome, Firefox) do they use, etc.
Cookies hold a modest amount of data specific to a website and can be accessed by the web server https://fiore-tours.com or by the client computer, and they serve as an anonymous identifier. Cookies are also used to facilitate navigation through a website (e.g. users do not have to re-enter their data each time they sign in to a site). The purpose of cookies is not to gain access to users’ data or to monitor users’ activities after their visit to https://fiore-tours.com website.
Fiore Ltd. reserves the right to use cookies on https://fiore-tours.com, but each individual user can disable cookies by editing/changing the settings in their Internet browser.
Links
The https://fiore-tours.com website contains links to other websites (e.g. Facebook, Instagram, Twitter, Croatian National Tourist Board, Istrian County Tourist Board, etc.) Therefore, our users are informed and requested to take into account that Fiore Ltd. cannot be held responsible for the protection of privacy on the said websites. For this reason, we encourage our users to read the Privacy Policy of each website they visit.
Digital marketing
Contact information such as name and e-mail address are required if a user would like to receive promotional material from Fiore Ltd. Promotional material includes information on services and special offers, as well as newsletters.
This service can be disabled at any point by activating the “Cancel“ link at the bottom of the newsletter or by submitting a written request to be erased from the digital marketing list to adventure@fiore.hr .
Security
Fiore Ltd. is taking all security measures to protect users’ information during data input and transfer, processing, and storage. Access to data is restricted and available only to employees who require the said data in order to perform their job activities.
Personal data that users provide to Fiore Ltd. by sending an inquiry via the website or by filling in an online questionnaire shall be stored during the existence of the website and shall be destroyed as soon as the website has been shut down.
Users can at any point request to be notified about which personal data they submitted are being processed by Fiore Ltd., i.e. to change or delete the said data by sending a written request to adventure@fiore.hr .
Notification of changes
In case of any changes in the privacy protection regulations, a notification will be published on the website home page to keep users informed of the changes.
Fiore d.o.o.
Mate Vlašića 6
52440 Poreč
Croatia
Date and place of last change: Poreč, 02.01.2025.