The easiest way is to click on the link provided in our confirmation e-mail. We do accept payment by credit or debit card, Visa/MasterCard/Diners. We can also take payment via bank transfer.
Archives: FAQs
How does the booking process work?
Send booking form including following details: choose your hotel category (classic 3*/premium 4*/luxury5*) and type of room (double/twin/single), participants full names, the type of bicycle (trekking,E-bike, gravel, road, MTB) you require and the heights of all party members.
We book the accommodation and other key elements
Once we receive confirmation from all hotels we send booking cofirmation (including list of booked hotels and other services with related prices) contract of travel arrangement and a payment request for a deposit payment
Once we recieve deposit or full payment (if the trip starts in four weeks) and signed contract, your travel arrangement is confirmed
The full payment is due 4 weeks before the tour date. If the payment is not received at the specified time, unless previously arranged with us in writing, we reserve the right to cancel the booking.
At lest one month before the tour starts, we send the log in and instruction to download the Fiore APP, pre-trip information and a country guide.
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How far in advance do I need to book?
We suggest you book as soon as your plans are finalized. Croatia is extremely popular especially during July/August/September and holidays.
What is included in the cost of the trip?
Our self guided tours include hotels with breakfasts, luggage transfers, roadbook in digital
form, Fiore APP for offline navigation. Printed roadbook is available only on previous request.
Our guided trips include also a guide cycling or hiking with the groups, support van, local transfers where neded and may include some meals and activities.
As inclusion may vary by tour package please check all details for each tour on our web page.
Can I arrive before tour start or leave later?
If you wish to arrive before the tour starts or prolong your holiday, you can send a request for additional nights.
All lodging on the tour includes breakfasts, what about lunches and dinners?
All lodging includes breakfasts. Most of the hotels have restaurants with local food. Some of them require reservation. Before the trip you will receive a pre-trip document with restaurant recommendation. Information about the lunch stops and restaurants you can find in the Fiore App as well.
What is your single supplement? And what about solo traveler?
Single room supplements are available in nearly every tour. This is an extra charge over the quoted double room rate which is a shared rate. Note we count a single supplement differently than a solo supplement. Single supplement is single room use when traveling with others whereas solo supplement applies when only 1 person is on a departure.
All our self guided trips are available for solo travelers, you can check the supplement on our website (under non-included service) or simply e-mail us and ask for the total solo traveler cost.
What is the accommodation going to be like?
You can choose between two categories: classic 3* and premium 4*. On some tours we have also luxury 5* option available.
For the classic tour you’ll mainly stay in small, locally-run, guesthouses and 3 or 4 star hotels, which reflect the character of the area.
If you choose a premium tour you will be staying at 4* boutique style hotels.
Detailed information about lodging you can find on our web page and in our PDF brochure.
On some tours we offer also luxury option which includes 5* hotels or a mix of upscale 4* and 5* hotels.
We would like a customised tour?
We can customise the tour for you. We can add extra days for relax or add extra activity where additional cost may apply.
